Fluid Power Journal

Smalley Europe Celebrates 20 Years in Market

Smalley is celebrating 20 years of local support for the European market.

In 2002, Smalley opened their first global branch office in France to provide quick and personalized service to European customers. In 2013, it expanded service capabilities with order fulfilment from a local warehouse, which was expanded further in 2021 to now offer over 10,000 parts from inventory.

Smalley offers full customer support including order fulfilment and logistics, customer service, product engineering, design assistance, and more. With over 100 years of manufacturing excellence, Smalley is the Engineer’s Choice for supplying or designing the right retaining ring or wave spring solutions for all application needs.

Smalley Europe’s achievements include:

  • 10,000 part numbers stocked and available to ship from its warehouse in France.
  • 100% of stocked parts ship the same day.
  • Smalley Europe has developed a 1,000-square-meter warehouse to help our customers with logistics all over Europe.
  • The Europe location has in-house customer service, engineering, quality, sales, and technical support.
  • It has built a multi-language technical support team that works over the phone, email, or live chat in French, German, English, and Spanish.

For more information, visit www.smalley.com/.

 

 

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